Your data protected with 256-bit SSL encryption at 877ff Data processing in compliance with the LGPD Withdraw via Pix in up to 10 minutes — 24 hours a day Your data never sold to third parties Support in Portuguese 24/7 via live chat Welcome bonus of 100% up to R$ 500.00 Your data protected with 256-bit SSL encryption at 877ff Data processing in compliance with the LGPD Withdraw via Pix in up to 10 minutes — 24 hours a day Your data never sold to third parties Support in Portuguese 24/7 via live chat Welcome bonus of 100% up to R$ 500.00
Official Document

877ff Privacy Policy – User Data Protection

877ff handles your personal data responsibly and transparently, in full compliance with Brazil's General Data Protection Law (LGPD — Lei nº 13.709/2018). This document explains what we collect, why we use it, and how we protect your information.

Last updated: January 2026  |  Brazilian Portuguese Version
Your data belongs to you. 877ff uses it solely to operate the platform securely and deliver the best possible experience.
SSL 256-bit
LGPD Compliance

How 877ff Protects Your Data

Six concrete commitments from 877ff to the privacy of every Brazilian user.

Encryption on All Transactions

All data transmitted between your device and 877ff's servers is protected with 256-bit SSL encryption — the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank. Your payment data via Pix, card, or boleto is never transmitted in plain text.

SSL 256-bit
Your Data Is Never Sold

877ff does not sell, rent, or trade its users' personal data to third parties, advertisers, or any other company. The information you provide during registration and while using the platform is used solely to operate the service and meet legal obligations.

No data selling
LGPD Compliance

877ff operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018 – LGPD). All data collection, storage, and processing activities follow the legal bases established by the LGPD, with a dedicated Data Protection Officer (DPO) responsible for ensuring ongoing compliance.

LGPD
You Control Your Data

As a data subject, you have the right to access, correct, export, or request the deletion of your information at any time. 877ff responds to data subject requests within 15 business days, as required by the LGPD, through the privacy channel available on the platform.

Data subject rights
Secure Storage with Defined Retention Periods

Data is stored on servers with strict physical and logical access controls. 877ff retains data for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations. Once that period ends, data is deleted or anonymized.

Controlled Retention
Incident Notification

In the event of any security incident that may affect your data, 877ff will notify the affected users and the National Data Protection Authority (ANPD) within the legally required timeframes, providing clear information about what occurred and the steps taken to remediate the situation.

Full transparency

Data Processing Summary

A quick overview of the main data collected, its purpose, and the legal basis at 877ff.

Data Collected Primary Purpose Legal Basis (LGPD)
Full name and CPF User identification, KYC verification, fraud prevention Contract performance / Compliance with a legal obligation
Date of birth Age verification (18+), regulatory compliance Compliance with a legal obligation
Email and mobile number Communications, authentication, user support Contract performance / Legitimate interest
Residential address Identity verification, anti-money laundering compliance Compliance with a legal obligation
Payment data (Pix, card) Processing deposits and withdrawals in BRL Contract performance
Betting and gaming history Bet settlement, support, fraud prevention, auditing Contract performance / Compliance with a legal obligation
Browsing and device data Security, fraud detection, platform improvement Legitimate interest
Support communications Ticket resolution, training, and service quality Contract performance / Legitimate interest

1. Introduction

877ff deeply values the privacy of its users. This Privacy Policy transparently describes how the 877ff platform collects, uses, stores, shares, and protects the personal information of users registered in Brazil.

This document was drafted in accordance with the General Data Protection Law (LGPD — Law No. 13.709/2018) and applies to all users who access or use 877ff's services, whether that includes Sports Betting on the Brasileirão, live casino games, poker, slots, crash games, jackpot, or any other feature available on the platform.

By creating an account on 877ff and using any feature of the platform, the user confirms having read and understood this Privacy Policy. This policy supplements the Terms and Conditions of 877ff, which should also be reviewed before using the platform.

Plain Language

This policy was written to be understood by anyone, not just lawyers. If you have any questions about any section, contact 877ff support via 24-hour live chat or by email at privacidade@877ff.net.

2. Data Controller

For the purposes of the LGPD, 877ff acts as the controller of personal data collected through the 877ff.net platform and its associated services. The controller is the entity that makes decisions about data processing — that is, it determines what data is collected, for what purpose, and how it is used.

877ff has appointed a Data Protection Officer (DPO), who serves as the point of contact for questions related to privacy and the processing of personal data. The DPO can be reached by email at privacidade@877ff.net with the subject line "Data Protection".

3. Data Collected

877ff collects only the data necessary to operate the platform securely, meet legal obligations, and deliver the best possible experience to Brazilian players. Data is collected at different points during platform use.

3.1 Data Provided Directly by the User

  • Registration: full name, CPF, date of birth, email, mobile number, and home address;
  • Identity verification (KYC): government-issued ID (RG or CNH), proof of address, and a verification selfie;
  • Payments: Pix key, credit or debit card details via secure gateway, boleto bancário details;
  • Support: messages and information shared during contacts with the support team via chat or email.

3.2 Automatically Collected Data

  • Browsing data: IP address, browser type, operating system, device, and pages visited;
  • Session data: login time, session duration, actions performed on the platform;
  • Location data: approximate location based on IP address, for security and compliance purposes;
  • Cookies and similar technologies: as described in the relevant section of this policy.

3.3 Data Generated Through Platform Use

  • Full Sports Betting history covering Brasileirão, Copa do Brasil, Libertadores, and other sports;
  • Match history for poker, blackjack, slots, live casino, and other games;
  • Deposit history (Pix, boleto, card, PicPay, Mercado Pago, TED) and withdrawals;
  • History of activated bonuses, completed rollover, and promotions used;
  • Responsible gaming settings configured by the user.

4. Purposes of Processing

877ff uses the data collected exclusively for the following legitimate purposes:

  • Platform operation: create and manage accounts, process bets and games, calculate results, and settle winnings;
  • Financial processing: process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED;
  • Identity verification: confirm the user's identity, verify legal age (18+), and fulfill Know Your Customer (KYC) obligations;
  • Fraud prevention: detect and prevent misuse of the platform, match-fixing, money laundering, and other illegal activities;
  • Legal compliance: meet regulatory, tax, and anti-money laundering (AML/CFT) obligations required under Brazilian law;
  • User support: answer questions, resolve issues, and provide customer support in Brazilian Portuguese via live chat and email;
  • Communications: send account notifications, transaction confirmations, security alerts, and — with your consent — promotional communications from 877ff;
  • Platform improvement: analyze usage patterns to improve the experience, fix issues, and develop new features;
  • Responsible gambling: monitor gameplay patterns to identify potentially risky behavior and offer proactive support.
Marketing Communications

877ff only sends promotional communications about tournaments and special offers with the user's explicit consent. You may withdraw that consent at any time through your account settings or by emailing privacidade@877ff.net, with no impact on your use of the platform.

6. Data Sharing

877ff does not sell, rent, or trade its users' personal data. Information is shared with third parties only in the following circumstances:

6.1 Essential Service Providers

877ff may share data with companies engaged to operate services essential to the platform, such as payment processors (Pix, card, and boleto gateways), identity verification providers (KYC), cloud infrastructure companies, and game providers (slots, Live Casino, and poker suppliers). These partners operate under strict confidentiality agreements and may only use the data for the specific purpose of the service they provide.

6.2 Legal Obligations and Authorities

877ff may share data with governmental, regulatory, or judicial authorities when required by law, court order, or regulation applicable to the online betting and entertainment market in Brazil. This includes, but is not limited to, COAF (Brazil's Financial Activities Control Council), the Receita Federal, and other competent authorities.

6.3 Protection of Rights

In confirmed cases of fraud, money laundering, or other illegal activity, 877ff may share relevant data with law enforcement and judicial authorities to protect the rights of the platform, other users, and society at large.

We Never Share

877ff never shares personal data with advertisers, data brokers, marketing networks, or any company not directly required for the operation of the platform. If you receive any suspicious communication claiming to be from 877ff, please contact support immediately.

7. Data Retention

877ff retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, always respecting the minimum retention periods required by Brazilian law.

  • Registration and KYC data: retained while the account is active and for at least 5 years after closure, as required by anti-money laundering regulations;
  • Financial transaction history: retained for at least 5 years after the transaction, in accordance with Brazilian tax and regulatory legislation;
  • Betting and gaming history: retained for as long as the account is active and for 2 years after closure, for audit and support purposes;
  • Support communications: retained for 2 years after the ticket is closed;
  • Browsing data and cookies: retained for the duration of the session (session cookies) or according to user preferences (persistent cookies).

Once retention periods have expired, data is permanently deleted or irreversibly anonymized, making it impossible to associate with any specific user.

8. Data Security

877ff implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, destruction, loss, alteration, improper disclosure, or any other form of inadequate processing.

8.1 Technical Measures

  • 256-bit SSL encryption on all communications between the user and the platform;
  • Encryption of sensitive data at rest on servers;
  • Multi-factor authentication available for additional account protection;
  • Continuous monitoring of system access and suspicious activity;
  • Firewalls and intrusion detection systems across the entire infrastructure;
  • Regular security testing, including penetration testing.

8.2 Organizational Measures

  • Access to personal data is restricted to employees who need it to perform their duties;
  • Regular information security and privacy training for the entire 877ff team;
  • Confidentiality agreements with all employees and service providers;
  • An internal security incident management policy with clear response procedures.
Your Role in Security

Your account security is also your responsibility. Use a strong, unique password for 877ff, never share it with anyone, and enable multi-factor authentication whenever available. 877ff will never ask for your password via email, chat, or phone — any such request is a fraud attempt.

9. Data Subject Rights

The LGPD grants all personal data subjects a set of rights that 877ff is committed to respecting and upholding. See below what those rights are and how to exercise them:

Access

Request a complete copy of all personal data that 877ff holds about you, including registration details, betting history, and transactions.

Correction

Request the correction of any incomplete, inaccurate, or outdated data. Some information can be updated directly in your account area.

Deletion

Request the deletion of your data processed on the basis of consent, where consent has been withdrawn and there is no other legal basis for retaining it.

Portability

Receive your data in a structured, machine-readable format for transfer to another controller, as regulated by the ANPD.

Information

Get information about the entities with which 877ff has shared your data and the purposes of those disclosures.

Consent Withdrawal

Withdraw at any time the consent given for processing based on this legal basis, without affecting your use of the platform for other purposes.

Objection

Object to processing carried out on the basis of legitimate interest when there are legitimate grounds related to your particular situation.

Complaint to the ANPD

If you are not satisfied with 877ff's response, you may submit a petition to the National Data Protection Authority (ANPD) through the authority's official portal.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact 877ff's Data Protection Officer at privacidade@877ff.net with the subject line "LGPD Rights Request". 877ff will respond within 15 business days, as required by the LGPD. In the event of a high volume of requests, this deadline may be extended by an additional 15 business days, with prior notice to the requester.

10. Cookies and Similar Technologies

877ff uses cookies and similar technologies to ensure the platform functions properly, improve the user experience, and carry out usage analytics. A cookie is a small text file stored on your device when you access the platform.

10.1 Types of Cookies Used

  • Essential cookies: required for the basic operation of the platform — authentication, session security, and live bet slip management. They cannot be disabled without compromising platform use;
  • Performance cookies: collect anonymous information about how users interact with the platform in order to identify improvements. They can be disabled without affecting core functionality;
  • Preference cookies: store personalized user settings, such as language, betting preferences, and display configurations;
  • Analytical cookies: used internally by 877ff to analyze usage patterns, platform performance, and betting behavior in aggregated and anonymized form.

10.2 Cookie Control

The first time you access 877ff, you will be shown a cookie notice with options to accept all, essential only, or customize your preferences. You can update your cookie preferences at any time in your account settings or directly through the cookie panel available in the platform footer.

You can also manage cookies directly through your browser settings. Disabling all cookies may affect platform features, such as keeping your session active during live betting on the Brasileirão or poker matches.

11. Minors

877ff is a platform intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. The registration process includes a date-of-birth check, and subsequent identity verification confirms the user's age.

If 877ff identifies that data from a minor has been collected, that data will be immediately deleted and the account closed. Legal guardians who identify a minor using the platform should contact us immediately at privacidade@877ff.net or via live chat so the case can be handled as a top priority.

12. International Data Transfers

Some service providers essential to 877ff's operations — such as cloud infrastructure providers and live casino game suppliers — may be located outside Brazil. When this is the case, 877ff ensures that any international data transfer complies with the requirements of the LGPD.

International data transfers by 877ff are carried out only to countries that offer an adequate level of data protection recognized by the ANPD, or through the adoption of standard contractual clauses, binding corporate rules, or other safeguard mechanisms provided for under Brazilian law.

In any case of international data transfer, Brazilian users' data remains subject to this Privacy Policy and the protections of the LGPD, regardless of where it is physically stored.

13. Changes to This Policy

877ff may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. The current version is always available on this page, with the date of the last update indicated at the top of the document.

Material changes will be communicated by email to the address registered on the account, at least 7 days before they take effect. For minor editorial or clarifying changes, notification may be provided through an in-platform notice only.

Continued use of the 877ff platform after a new version of this policy takes effect constitutes acceptance of the changes made. If you disagree with any modification, you may close your account before the new version's effective date, without any penalty, and request a refund of your available real balance.

14. Contact & DPO

For any questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, you can reach 877ff through the following channels:

  • Privacy email: privacidade@877ff.net — for formal LGPD rights requests and questions about data processing;
  • General support: suporte@877ff.net — for account operational matters involving personal data;
  • Live chat: available 24 hours a day, 7 days a week, directly on 877ff.net — for quick assistance in Brazilian Portuguese;
  • DPO (Data Protection Officer): use the email privacidade@877ff.net with the subject line "DPO — LGPD" for formal communications addressed to the Data Protection Officer.

877ff is committed to responding to all data privacy requests within 15 business days, as established by the LGPD. For complex requests requiring detailed analysis, this period may be extended by a further 15 business days, with prior notice to the requester explaining the reason for the extension.

National Data Protection Authority

If you are not satisfied with 877ff's response to a rights request or with the platform's privacy practices, you have the right to file a complaint with the National Data Protection Authority (ANPD), the body responsible for overseeing LGPD compliance in Brazil.

Privacy FAQs

Answers to the most common questions from 877ff users about data protection and privacy.

No. 877ff does not sell, rent, or share users' personal data with marketing companies, advertisers, or data brokers. Your data is used exclusively to operate the platform, process financial transactions in BRL (Pix, boleto, card), meet legal obligations, and provide support in Portuguese. If you receive marketing communications from 877ff, it is because you gave explicit consent during registration or through your account settings — and you can withdraw that consent at any time.

You can request the deletion of your personal data by emailing privacidade@877ff.net with the subject line "Data Deletion — LGPD". 877ff will process your request within 15 business days. Please note that some data must be retained due to legal obligations — such as financial transaction history (minimum of 5 years) and identity verification data — even after account closure. In such cases, data is kept only for the period required by law and then permanently deleted. All other data will be deleted permanently and irreversibly.

Full credit or debit card details (card number, CVV) are never stored directly on 877ff's servers — they are processed by certified payment gateways using tokenization. 877ff stores only a reference token and the last 4 digits for identification purposes. Pix keys are stored securely to facilitate future withdrawals and are linked to the CPF registered on your account. Your full transaction history (amount, date, method) is recorded on your account for audit purposes and can be accessed by you at any time.

After account closure, 877ff retains data for the minimum periods required by Brazilian law: registration and KYC data for at least 5 years (anti-money laundering regulations), financial transaction history for at least 5 years (tax legislation), and betting history for 2 years. After these periods, data is permanently deleted or irreversibly anonymized. Data processed solely on the basis of consent (such as marketing preferences) is deleted immediately upon account closure, without waiting for any legal retention period.

Your betting history on 877ff — whether on the Brasileirão, poker, slots, or any other game — is used internally for platform operations (bet settlement, support, auditing) and responsible gambling purposes (identifying risk patterns). 877ff may use behavioral data in aggregated, anonymized form to improve platform services. We do not carry out advertising segmentation based on individual betting profiles for sharing with third parties. Personalized internal communications about 877ff promotions are only sent with your consent.
Important

Responsible Gambling

Protecting your data is just as important as protecting your financial health. 877ff provides tools to help you play with control and awareness.

Deposit Limits

Set daily, weekly, or monthly limits in your account settings. The system applies them automatically — no need to contact support.

Session Alerts

Set a maximum playtime per session and get notified when you reach your limit. Keeping track of your time is a key part of responsible gambling.

Voluntary Break

Activate a 24-hour, 7-day, or 30-day break with a single click in your account settings. Access is suspended for the chosen period, no exceptions.

18+ Only

877ff is exclusively for users aged 18 and over. Age verification is performed at registration and periodically thereafter to ensure a safe environment for all users.

Your Data Protected. Now Let's Play.

At 877ff, your privacy is in good hands. Create your account, deposit via Pix from R$ 30.00, and enjoy a 100% bonus up to R$ 500.00 — bet on the Brasileirão, play live poker, slots, and casino games, all in BRL with support in Portuguese.

Privacy questions? Contact the DPO at privacidade@877ff.net

Português